Privacy Policy – ​​Altiplano Real Estate

At Altiplano Real Estate, we attach great importance to the protection of your personal data. In this privacy policy, we explain how we collect, use, and secure information when you use our services.

1. Identity of the controller

The controller responsible for processing your data is:

• Company name: Altiplano Real Estate
• Owner: Cindy Duijkers-Snijders
• NIE: Z1977671K
• Postal address: Correos Yecla, P.O. Box 194, Calle de Arcipreste Esteban Díaz, 24, 30510 Yecla, Murcia, Spain
• Telephone: +34 684 73 87 83
• E-mail: info@altiplanorealestate.com

2. What data do we collect?

We process personal data that you provide directly to us via our website, email, telephone, or during personal conversations. This includes, among other things:

• Contact details: Name, address, telephone number, and email address.
• Identification details: NIE number or passport details (if required for official transactions).
• Property preferences: Information regarding the type of property you are interested in.
• Financial data: Information necessary for the completion of purchase or sale transactions.

3. Purpose of data processing

Altiplano Real Estate uses your data for the following purposes:

• Services: To assist you with the purchase or sale of real estate.
• Communication: To respond to your questions and keep you informed of relevant property listings.
• Legal obligations: To comply with Spanish tax and legal regulations (such as anti-money laundering).
• Marketing: If you have given explicit consent for this (e.g. a newsletter).

4. Legal basis for processing

We process your data on the basis of:

1. Performance of a contract: Necessary to provide our services to you.
2. Legal obligation: Necessary to comply with Spanish legislation.
3. Legitimate interest: For efficient business operations and customer service.
4. Consent: For specific marketing purposes.

5. Retention period

We do not retain your data for longer than strictly is necessary to achieve the purposes for which your data is collected, or as long as the law requires us to do so (for example, the tax retention obligation of 5 to 10 years in Spain).

6. 6. Sharing data with third parties

Your data is only shared with third parties if this is necessary for our services, such as:

6. 6. Notaries and lawyers for the transfer of real estate.

Government agencies and banks.

IT service providers who manage our website and systems.

We never sell your data to third parties for commercial purposes.

7. 7. Your rights

Under the GDPR, you have the following rights regarding your personal data:

7. 7. • Right of access: You can request to see what data we process about you.
      • Right to rectification: You can have incorrect data corrected.
      • Right to erasure: You can request that your data be erased (“right to be forgotten”).
      • Right to restriction: You can request that processing be temporarily paused.
      • Right to object: You can object to direct marketing.

You can exercise these rights by sending an email to info@altiplanorealestate.com with a copy of your proof of identity for verification.

7. 7. 8. Security

Altiplano Real Estate takes the protection of your data seriously and takes appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, and unwanted disclosure.

7. 7. 9. Changes

This privacy policy may be amended from time to time to comply with new legislation. The most current version is always available or can be requested on our website.

Last updated: May 2026